Privacy Policy for indiafastners.com
This Privacy Policy describes how India Fastners (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit and use our website, indiafastners.com, or communicate with us.
1. Information We Collect
We collect information to understand your needs, process your inquiries, and fulfill your orders for fasteners and industrial supplies.
A. Information You Provide to Us (Direct Collection)
We collect personal information that you voluntarily provide to us when you:
- Use the Contact Form, Request a Quote Form, or WhatsApp Chat links.
- Communicate with us via email or phone.
| Type of Data Collected | Purpose |
| Contact Data (Name, Company Name, Email Address, Phone Number) | To respond to your inquiry, provide quotes, and manage business communication. |
| Business Data (Required product specifications, Quantity, Delivery Location) | To process your order request and fulfill the contract for goods. |
B. Data Collected Automatically (Tracking Technologies)
When you browse our website, we automatically collect certain information about your device and activity:
- Usage Data: Information about how you use the website (e.g., pages viewed, time spent, product links clicked).
- Device and Browser Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking: We use Google Analytics and similar services to understand traffic patterns and improve the website. These services use cookies (small data files) placed on your device.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To Process Inquiries: To provide the quotes, technical information, and support you request.
- For Order Fulfillment: To communicate about your order status, manage delivery logistics, and maintain business records.
- For Communication: To send you updates, service-related notices, and, if you opt-in, marketing or promotional materials.
- For Website Improvement: To analyze website performance, track popular products, and enhance the user experience.
- For Security: To protect against fraud or unauthorized access to our systems.
3. Disclosure of Your Information (Sharing with Third Parties)
We do not sell or rent your personal information to third parties. We only share your information with trusted third parties necessary for running our business:
- Service Providers: We may share data with partners who help us operate the business (e.g., shipping and logistics providers, email service platforms, IT consultants).
- Legal Compliance: We will disclose your information where we are legally required to do so by governmental or regulatory authorities.
- Payment Processors: When you make a payment, your payment details are handled directly by a secure third-party payment gateway. We do not store sensitive payment information on our servers.
4. Data Security
We implement reasonable security measures (including technical and organizational safeguards) designed to protect the personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
5. International Transfers
Since we conduct international business (exports), your information may be transferred to, and processed in, countries outside of India. When we transfer your data internationally, we take steps to ensure your data is protected according to this privacy policy.
6. Your Rights
Depending on your location and applicable law, you may have the right to request access to the personal data we hold about you, request corrections, or request that we delete your personal data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the new policy on this page and update the “Last updated” date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have questions or comments about this policy, you may contact us at:
India Fasteners Email: sales@indiafastners.com
Phone: +91 7905374429 , +91 9044868292
Registered Address: 1st Floor, Flat no. 39/A/02, Afsana Building, Baigawadi Road near Nr Tamire Millet Masjid, Govandi, Mumbai, Mumbai Suburban, Maharashtra, Pincode 400043
Factory Address: 30/2, FLOOR 0, KAPUS GODOWN, K R MHATREMARG, REAY ROAD RLY STN, MAZGAON, MUMBAI, PINCODE – 400010